JB&A Annual Maintenance Plans

JB&A Annual Maintenance plans are designed to provide quarterly engineering support for your CatDV and/or NewTek TriCaster system/installation.

CatDV Annual Maintenance Plan

CatDV Quarterly Maintenance Live Online – 1.5 Hours of time per quarter to install system components (if necessary) and discussion on any issues or questions client may have. Quarterly system check, via remote login, including installation of all CatDV system software updates (catdv server, catdv client, catdv worker), QuickTime, and Java (if necessary). Backup of CatDV system preferences, worker scripts, and database will also be performed and saved to user defined location on network. A detailed Questionnaire to be sent prior to check-up meeting. Purchased annually.
JBA-CATDV-QTR-MAINT  /  $1,999 MSRP

ANNUAL PLAN INFO REQUEST

NewTek Annual Maintenance Plan

NewTek Quarterly Maintenance Live Online – 1.5 Hours of time per quarter to install system components (if necessary) and discussion on any issues or questions client may have. Quarterly system check, via remote login, including installation of all NewTek TriCaster system software updates if necessary. A media drive stress check will be performed to assess drive integrity. A detailed Questionnaire to be sent prior to check-up meeting. Purchased annually.
JBA-NTK-QTR-MAINT /  $1,999 MSRP

ANNUAL PLAN INFO REQUEST

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